By using this site or purchasing from our site or physical store, you are implicitly agreeing to the following Terms and Conditions. If you do not accept these Terms and Conditions, please do not participate. Berkley Coffee may modify these Terms and Conditions at any time.
Unless specified otherwise on a particular product's page, returns on NON-FOOD ITEMS can be requested within 30 days of delivery, so long as goods are received back in like new condition with all original packaging and all items and paperwork originally included. Please email firstname.lastname@example.org to request an RMA# and shipping instructions, or you can bring the item into the physical store during business hours. Customer is responsible for return shipping arrangement and cost, unless the reason for return, at the discretion of Berkley Coffee, is determined to be the fault of Berkley Coffee. PLEASE package the return with care. If the package is shipped back to us carelessly, resulting in damage, we will send you a photo of the received condition, and will not refund the item. You will be given the option to either pay damaged value loss/repair fee in the form of a partial refund (which worst case may be up to 100% of the item's original purchase price), have the item shipped back to you at your cost, or forfeit the item. Please let's avoid this uncomfortable situation!
FOOD ITEMS are non-returnable, regardless of their condition.
|Warranty||Berkley Coffee does not support any warranty beyond what is offered by the individual manufacturers. We make best effort to indicate manufacturer warranty on each item's page. Do not assume the product is warrantied if not indicated, because we resell for some very small outfits.|
|Payment Methods||We accept only the payment methods explicitly offered on our website, and posted at the register in our physical store. No other payment methods will be accepted.|
|Taxes||Berkley Coffee has nexus in Michigan, where the sale, use, storage or consumption of tangible personal property is subject to sales and use tax. Tangible means it can be seen, weighed, measured, felt, or touched ("Real property" excluded). Michigan Sales Tax will be added to the total price including any shipping and handling, of all tangible items delivered in Michigan.|
|Copyright||All file, images, audio, video on this site are either copyright Berkley Coffee or used under the express permission of their owner. Berkley Coffee does not transfer either the title or the intellectual property rights to any images, text, description, or instructions found on this site.|
|Links||This site and the products we sell may contain links to 3rd party websites. Berkley Coffee is not responsible for the content, claims, or privacy handling of 3rd party websites.|
|Order Acceptance||Your receipt of an electronic order confirmation does not signify our acceptance of your order, only that we have received your request to order. Berkley Coffee reserves the right to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.|
|Shipping Goal||We aim to ship orders within 1 business day of receipt, with the exception of orders received on Saturday or Sunday, which we will aim to process on the next business day. In the case that this cannot be achieved, we will communicate this to you as early as feasible.|
|Items with Lead Time||
Items that are not readily available to ship within the standard Shipping Policy timeframe will generally be advertised as out-of-stock on the website. Any intentional exceptions to this will be noted on the product page. Unintentional exceptions happen. In such case, you will be contacted with an estimated lead time or item cancellation notification/option.
|Multiple Item Orders||By default, we will ship all items in a multiple item order together. If any item in a multiple item order cannot be shipped within the standard Shipping Policy timeframe, we will contact you advising such. You will have the option to wait for all items, cancel items, or split shipment. Additional shipping fees may apply for split shipping.|
|Privacy||Berkley Coffee will never intentionally release your contact or payment information, or for marketing or any other purpose. Our website utilizes cookies to streamline the shopping experience. Our website is hosted by Shopify and utilizes 3rd party plugins/integrations which may have their own privacy policies which we do not claim control of or responsibility for.|
|Errors||In the unfortunate case of site error or physical store error in pricing or other product information, Berkley Coffee reserves the right to cancel items or orders.|